Privacy policy.

Last Updated: September 12th, 2025

Testie Health, Inc. (“Testie,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, services, and marketing channels, including SMS and email communications.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details, and demographic information you provide when creating an account, ordering a test, or signing up for marketing.
Health Information: Limited information about the test panel you select and your test results, handled in accordance with HIPAA and other applicable privacy laws.
Usage Data: Information about how you interact with our site, including pages viewed, IP address, browser type, and referral links.
SMS/Email Subscriptions: Phone numbers and emails you provide when opting in to receive marketing messages or reminders.

SMS Program Description

When you provide your phone number on our website, we may use it to send you order updates, reminders, promotional offers, and other marketing messages. Message and data rates may apply. You can opt out at any time by replying STOP.

Abandoned Cart Disclosure

Testie Health, Inc.’s website uses cookies and similar technologies to track items you place in your shopping cart, including when you abandon your cart. This information may be used to send cart reminder messages via SMS if you have opted in to receive them.

Third-Party Data Sharing Exclusion

The above excludes text messaging originator opt-in data and consent; this information will not be shared with or sold to third parties for marketing purposes.

Location Tracking / Location-Based Services

With your permission, we may collect location information from your device or browser to help identify nearby partner lab locations. This information is used solely for providing services and is not stored or shared for marketing purposes.

How We Use Your Information

We use your information for purposes including:

To provide our services (process orders, connect you with labs and providers, deliver test results).
To send you SMS and email communications if you have opted in, including updates, reminders, promotions, and educational content.
To improve our website, marketing, and services.
To comply with legal and regulatory requirements.

How We Share Information

We may share your information with:

Service Providers: Such as lab partners, telehealth providers, payment processors, and marketing platforms (including Klayvio) that help us deliver services and communications.
Legal Compliance: If required by law, regulation, or legal process.
No Sale of Data: We do not sell your personal information to third parties.

SMS Marketing and Communications

By providing your phone number and opting in, you consent to receive SMS text messages from Testie. These may include appointment reminders, results notifications, or promotional offers.

Message and data rates may apply.
You can opt out at any time by replying STOP to a message.
For help, reply HELP.

Data Security and Storage

We use reasonable technical and organizational measures to protect your personal and health data from unauthorized access, disclosure, or misuse. Sensitive health data is handled through HIPAA-compliant platforms.

Your Rights

Depending on your location, you may have rights to access, update, or delete your personal data. Please contact us if you wish to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Testie Health, Inc.
Email: hello@testie.co
Address: Testie Health Inc, 169 Madison Avenue, STE 15680, New York, NY 10016 US